my laptop does not boot up and says selected Boot device failed

[Venu15]

I can't boot my computer And it says Short DST Not available and smart check software error And boot device not found Please help me.

[Hawks_Eye]

Hi @Venu15 

Welcome to the HP Support Community! 

Thanks for posting your query! We're here to help you get back up and running.

It sounds like your HP 15s-du3038TU laptop is facing serious issues with its hard drive or boot configuration. 

Here are steps to troubleshoot and potentially resolve the problem:

 

1. Understand the Errors:

• Short DST Not Available: This indicates that the hard drive's self-test (Drive Self-Test) couldn't run, which might mean the hard drive is failing or inaccessible.
• SMART Check Software Error: SMART (Self-Monitoring, Analysis, and Reporting Technology) errors suggest potential hard drive failure.
• Boot Device Not Found: This means the system cannot locate a bootable device, often due to a corrupted boot sector or disconnected hard drive.

 

2. Run Diagnostics:

• Restart your laptop and press Esc or F2 repeatedly during startup to access the HP Diagnostics menu.
• Run a full system diagnostic test to confirm the status of your hard drive.

 

3. Check BIOS Settings:

• Restart your laptop and press F10 to enter the BIOS/UEFI settings.
• Verify that the hard drive is listed as a bootable device. If not, it may be disconnected or damaged.

 

4. Repair Boot Configuration:

• Create a bootable USB drive with Windows 11 installation media using another computer.
• Boot from the USB and select Repair your computer > Troubleshoot > Advanced Options > Startup Repair.

If this solution hits the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day! 

Take care, and have an amazing day!

Regards, 

Hawks_Eye