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‎06-08-2024 10:48 AM

HP Recommended

my laptop gets turn off when i unplugged the charger when it's charge is 80 -88% ...... but when i plugged again in the charger it works normally i am totally confused what's the prblm is  ........ it would be great for me if u help me to support it thank u ....... when i unplugged the charger it works normally for just upto 5 mins and then it gets switched off and when i again plugged the charger it again becomes normal and it's charge remains the same as it is during when it is switched offf....... pls help me i really need it....

sayantani saha
Category:
1 REPLY 1

‎06-11-2024 08:50 AM

HP Recommended

Hi @ssss9999,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

                                                                                        

To be able to answer you effectively, we need some information.

 

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Nal_NR-Moderator
I am an HP Employee

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