my laptop is lagging when i use it in the charger

[toqa6849]

Hello I own a hp notebook and I had it since december 2020 and ever since about october  2021 My laptop started lagging while chargeing. So basicly games run flawless when I do not charge my computer but right when I plug it in I go from 65-70 fps to about 25-30 fps. Its a massive drop and I can now only play my laptop for a hour until I have to charge it agian. Once agian this randomly happened around october  and all the time I had my laptop before that games ran smooth on battery but all of that changed.. I tryed messing around with my power settings by switching to balanced mode and practicly every other solution I saw to this probem but nothing worked. Can someone please help me out I am about to quit pc gaming until I get a new computer.

[toqa6849]

I tried this many times but still it is lagging when i use it in the charger

[Echo_Lake]

@toqa6849

Thank you for posting on HP Support Community.
 

Don't worry, I understand that your HP notebook is not working correctly. I appreciate your efforts to try and resolve the issue. 
The last thing I can suggest try and restore the OS back to the factory default, which will isolate whether it’s a software or hardware issue.  The HP Cloud Recovery Tool allows you to download recovery software to a USB drive. You can use the downloaded recovery image file in order to install the Windows operating system. 

• Click here: https://support.hp.com/in-en/document/c04758961#AbT3to perform System Recovery (Windows 10) This document is for Notebook PCs as well. 
• Click here: https://support.hp.com/in-en/document/c06162205 to Use the HP Cloud Recovery Tool (Windows 10)

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.