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HP Recommended
Microsoft Windows 10 (32-bit)

my Elitebook 840 G3 since i got it two days ago hasn't gotten to 100% no matter how long i leave it to charge it stops at 80% i have tried everything, removing the battery and whatnot. please what can i do?

1 REPLY 1
HP Recommended

@Ashley06,

 

Check your BIOS to see if Battery Health Manager is set to limit battery charge level to 80%. Click the link below and go to the "Use Battery Health Manager (HP Business Notebook PCs Only)" section for more info.

HP Notebook PCs - Improving battery performance (Windows) | HP® Support

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