my laptop is not charging after 90% ,, it is showing not charging when it is plugged in

[S_K9]

my laptop is not charging after 90% ,, it is showing not charging when it is plugged in

[Riddle_Decipher]

@S_K9 I have a few steps listed below that should help you resolve this concern:

Unplug the charge and use the laptop until the battery drains to 15%.

Turn off the laptop and turn it back on after 30mins.

Reinstalled Microsoft ACPI-Compliant Control Method Battery under device manager:

1) In the search box, type, and open “Device Manager”.

2) Expand “Batteries”.

3) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there.

4) Click on “Uninstall”.

5) At the prompt put a check in the box to remove the current driver

6) Shutdown the computer.

7) Remove the battery for minute and then put it back in.

😎 When the computer comes back up it should automatically find the driver.

9) Go to Device Manager.

10) Expand Batteries.

11) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there.

12) Click "Search automatically for updated driver software"

Do the same thing with Microsoft ACPI-Compliant Embedded Controller.

Restart the computer and the issue should be fixed.
 

Additional help can be found in the below articles:

Battery Does Not Charge when Using a Voltage Adapter with the Power Adapter

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.

[S_K9]

 I did in same way as u answered but the problem still perists..

[Riddle_Decipher]

@S_K9 I recommend you run a calibration followed by testing the battery, use this link for steps: Click here

And don't worry, if this doesn't work out, we'll try something else, until its either identified or resolved, I'm here for you.

Take care.