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‎07-23-2024 04:59 AM

HP Recommended
Product: HP Pavilion Laptop PC 15-eg3000 (78G46AV)
Operating System: Microsoft Windows 11

my laptop is not charging via type c when the screen is turned ON

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2 REPLIES 2

‎07-23-2024 04:04 PM

HP Recommended

@S_md_Saif 

 

Where do you get the USB-C charger ? Does it come with your machine ? What is its wattage rating ?

 

Regards.

BH
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‎07-26-2024 09:23 AM - edited ‎07-26-2024 09:42 AM

HP Recommended

HP Pavilion 15 eg3027tu.i am charging it with phone charger. it will charge when it is in sleep or shutdown, but not when turned ON. by the way thanks for helping Banhien. i normally charge with it's official charger but when i am out i will use 30 watts charger

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