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‎05-04-2025 06:20 AM

HP Recommended
Product: HP Notebook - 15s-du1052tu
Operating System: Microsoft Windows 11

my laptop is extremely slow and would not installed new driver

1 REPLY 1

‎05-05-2025 12:02 PM

HP Recommended

Hi @sunilghule 

 

Welcome to the HP Support Community!

 

Thanks for posting your query! We're here to help you get back up and running.

 

It sounds like your HP Notebook 15s-du1052tu is struggling with performance and driver updates. Let's go through some steps to speed things up and resolve the update issue.

 

Step 1: Free Up System Resources

  1. Close unnecessary programs – Open Task Manager (Ctrl + Shift + Esc) and end tasks that are using too much CPU or memory.
  2. Disable startup programs – In Task Manager, go to the Startup tab and disable non-essential apps.

 

Step 2: Check for Windows Updates

  1. Open Settings > Windows Update.
  2. Click Check for updates and install any pending updates.
  3. Restart your laptop after installation.

 

Step 3: Update Drivers Manually

  1. Open Device Manager (Windows + X > Device Manager).
  2. Expand Display Adapters, Network Adapters, and Other Devices.
  3. Right-click each device and select Update Driver > Search automatically for updated driver software.

 

Step 4: Run HP Support Assistant

  1. Download and install HP Support Assistant from HP’s official site.
  2. Open the app and check for driver updates.
  3. Install recommended updates and restart your laptop.

 

Step 5: Perform a Disk Cleanup

  1. Open File Explorer and right-click C: Drive.
  2. Select Properties > Disk Cleanup.
  3. Check Temporary Files, System Files, and Recycle Bin, then click OK.

 

Step 6: Check for Hard Drive Issues

  1. Open Command Prompt as Administrator (Windows + X > Command Prompt (Admin)).
  2. Type:
    chkdsk /f /r
  3. Press Enter and restart your laptop.

 

Step 7: Consider a Reset

If performance issues persist, you may need to reset Windows:

  1. Open Settings > Recovery.
  2. Select Reset this PC and choose Keep my files or Remove everything.

Let me know how it goes! 😊

 

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.
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