• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎01-18-2023 08:38 AM

HP Recommended
Product: HP Pavilion Gaming - 15-ec0101ax
Operating System: Microsoft Windows 11

laptop is very slow

Category:
1 person had the same question
5 REPLIES 5

‎01-18-2023 09:17 AM

HP Recommended

Could you elaborate? First I'm curious to how much RAM you have and if you're using a mechanical hard drive or SSD. I could ask about the CPU but you seem to have an Omen so I'm sure it's a fast one. Do you have any startup programs that could cause it to slow down? Are you using the right power adapter for your machine?

Was this reply helpful? Yes No

‎01-18-2023 09:29 AM

HP Recommended

I am using 8gb ram. 1tb hdd. I am using amd ryzen 5 hp pavilion gaming laptop. No I don't have any startup programs. Yes I'm using the right power adaptor which is there in the pack.
I brought a laptop from amazon on
September 20, 2020. For the 1st year the laptop is good and the performance is good. But now the performance is very poor. The laptop takes more than 2 minutes to boot up. And it takes more time than other laptops. Please solve my problem as soon as possible.
Serial number is 5CD0311TKZ it’s a pavilion laptop 15-ec0101AX

Was this reply helpful? Yes No

‎01-18-2023 09:32 AM - edited ‎01-18-2023 09:32 AM

HP Recommended

Now I see your problem... your laptop is using a 5400RPM mechanical hard drive. I would upgrade to an M.2 NVMe SSD and use that as your boot drive. You can keep the mechanical hard drive as a data/secondary drive.

Was this reply helpful? Yes No

‎01-18-2023 09:45 AM

HP Recommended

How much will be the price for a M.2 NVMe. And which is the recommended ssd storage capacity

 

Was this reply helpful? Yes No

‎01-18-2023 10:10 AM

HP Recommended

I'd get a 1TB drive just to be consistent. They cost around $80-110 USD new.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.