my laptop keeps crashing to BIOS update blue screen

[Madihah01]

my laptop keeps crashing to BIOS update blue screen

stays off for a few days 

then comes back on 

turns off itself 

loud fan noise

[Rachel571]

Hi @Madihah01 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like your laptop is experiencing multiple issues, including crashes to a BIOS update blue screen, intermittent shutdowns, and a loud fan noise. These could be indicative of underlying hardware or software issues, including problems with the BIOS, overheating, or failing components. Here are some troubleshooting steps to help resolve the issues you're facing:

1. Perform a Hard Reset

Performing a hard reset can sometimes resolve issues related to the BIOS and power management:

1. Turn off the laptop completely.
2. Unplug the power cable and remove the battery (if it is removable).
3. Press and hold the power button for about 15 seconds to drain any residual power.
4. Reconnect the battery and power cable, then turn the laptop back on.

This may help reset some internal components and resolve any power-related issues.

2. Check for Overheating

The loud fan noise suggests that the laptop is working harder to cool down, possibly due to overheating. This can cause the system to shut down unexpectedly to prevent damage.

Steps to prevent overheating:

1. Clean the laptop vents: Dust can accumulate in the cooling system, causing it to overheat. Use compressed air to blow out dust from the vents.
2. Ensure proper airflow: When using the laptop, place it on a hard, flat surface that doesn’t obstruct the cooling vents. Avoid using it on soft surfaces like beds or couches.
3. Check for software causing high CPU usage: Press Ctrl + Shift + Esc to open the Task Manager and see if there are any processes using too much CPU. If you notice any unfamiliar processes, search for them online to check if they are necessary or if they should be ended.

If the issue is heat-related, addressing airflow and ensuring that the laptop is not overloading with unnecessary background tasks should help

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support