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- my laptop says to vist www.hp.com/go/techcenter/startup

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07-26-2017 07:18 AM
my laptop says to vist www.hp.com/go/techcenter/startup
07-27-2017 08:09 AM
Hi @sam-pc,
Hi! Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!
As I understand that your laptop is asking you visit the HP website.
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details.
I need the exact model and product number of your laptop. You use this link to know how to find your product details.
What is the exact issue you are facing with your laptop?
Are you able to login to your laptop?
Did you make any hardware or software changes on your laptop?
Please reply with the required information.
Cheers! 🙂
Jeet_Singh
I am an HP Employee
05-14-2019 07:20 AM
Hello,
Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire:
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about posting in the community, please feel free to send me a private message!
Thank you
I work on behalf of HP