my laptops performance

[kaneki1]

i bought this laptop a year ago and its my worst experience with it. i am facing so many problems with it.i had so much work online and its so annoying that it have so many bugs and problems 

here is a list of problems i am facing 

1. first sometimes its touch does not work and i have to restart the pc for this 
2. it a very poor network system it is so slow that browser keep searching while other devices work perfectly 
3. it has screen rotation problem 
4. it is slow as hell and takes too much time to start 
5. whenever i open something like this pc chrome or any thing it takes a while to open. whole it a new laptop and it feels like i am still using my old laptop. No difference
6. sometimes its touch and click like from touchpad doesnt work both like it stucks and only cursor moves and i had to restart it 
7. once or twice the taskbar disappears and again i had to restart it 
8. its rubber straps from bottom also got off.

please help me out i am soo annoyed of all this 

thank you 

[Riddle_Decipher]

@kaneki1 Welcome to HP Forums Community!

Considering, you have multiple issues on the device, I recommend we start with an extensive hardware test to identify if there are any hardware malfunctions on your device, I suggest using the below steps to get started:

(As for the rubber straps, you may want to get a replacement at the local store as it shouldn't cost much - if the product isn't covered by the warranty anymore)

• Hold the power button for at least five seconds to turn off the computer.
• Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu appears, press the F2 key.
• On the HP PC Hardware Diagnostics (UEFI) main menu, click System Tests.
• Click Extensive Test.
• Click Run once, or Loop until error.
• While the test is running, the time remaining and test result for each component display on the screen.

If a component fails a test, write down the failure ID (24-digit code) for when you respond back to us.

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.