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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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- Notebooks
- Notebook Operating System and Recovery
- my os will not update to windows 11

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08-23-2025 07:49 PM
Accepted Solutions
08-23-2025 08:10 PM - edited 08-23-2025 08:10 PM
Welcome to our HP Community forum!
You likely can't upgrade your laptop to Windows 11 because your processor is not on Microsoft's "supported" processor list: Windows processor requirements Windows 11 supported Intel processors | Microsoft Learn.
If you provide your laptop's model, I can ascertain that.
If this is the case, and if you like your laptop, there are a number of reliable and effective methods developed which would allow you to almost effortlessly upgrade your so-called "unsupported device" to Windows 11, such as this easy-to-follow YouTube instructional video shows: https://www.youtube.com/watch?v=lSrmhhigEhY&t=332s&ab_channel=Tips2Fix.
This method uses a clever Microsoft (Server) backdoor Windows 11 install method.
This works great: I have used it myself on a number of legacy HP desktops without any issues whatsoever.
Unless Microsoft changes the installer logic in future builds, this W11 installation method will likely remain the quickest workaround for unsupported hardware such as your laptop.
Anyway, in the off-chance you don't like W11, you have 10 days to roll back to Windows 10 -assuming that your laptop is running W10. After 10 days, unless you follow the steps outlined in this instructional video, you may need to do a fresh install of Windows 10. Either way, this video will show you what to do with easy-to-follow instructions: https://www.youtube.com/watch?v=2v9_-4JCh_U&ab_channel=Tips2Fix.
Kind Regards,
NonSequitur777
08-23-2025 08:10 PM - edited 08-23-2025 08:10 PM
Welcome to our HP Community forum!
You likely can't upgrade your laptop to Windows 11 because your processor is not on Microsoft's "supported" processor list: Windows processor requirements Windows 11 supported Intel processors | Microsoft Learn.
If you provide your laptop's model, I can ascertain that.
If this is the case, and if you like your laptop, there are a number of reliable and effective methods developed which would allow you to almost effortlessly upgrade your so-called "unsupported device" to Windows 11, such as this easy-to-follow YouTube instructional video shows: https://www.youtube.com/watch?v=lSrmhhigEhY&t=332s&ab_channel=Tips2Fix.
This method uses a clever Microsoft (Server) backdoor Windows 11 install method.
This works great: I have used it myself on a number of legacy HP desktops without any issues whatsoever.
Unless Microsoft changes the installer logic in future builds, this W11 installation method will likely remain the quickest workaround for unsupported hardware such as your laptop.
Anyway, in the off-chance you don't like W11, you have 10 days to roll back to Windows 10 -assuming that your laptop is running W10. After 10 days, unless you follow the steps outlined in this instructional video, you may need to do a fresh install of Windows 10. Either way, this video will show you what to do with easy-to-follow instructions: https://www.youtube.com/watch?v=2v9_-4JCh_U&ab_channel=Tips2Fix.
Kind Regards,
NonSequitur777
08-23-2025 09:35 PM - edited 08-23-2025 09:41 PM
Yes, the 7th generation i7-7500U processor (2-Cores, 4-Threads, 2.70 GHz up to 3.50 GHz, 15-watt TDP) as installed in your HP Envy Notebook m7-u109dx (W2K88UA) confirms what I mentioned earlier: it is not on Microsoft's supported W11 list.
Your processor is lower-end, but still suitable for basic productivity tasks such as word processing, spreadsheets, web browsing and light multitasking: running a few applications simultaneously for non-intensive tasks.
Here is an HP Envy Notebook M7-U109 Userbenchmark User benchmark, who upgraded their laptop with 2x8GB Hynix HMA81GS6AFR8N RAM and a SATA SSD for better performance, something I would very strongly recommend before/when you upgrade to Windows 11 as explained in my previous post.
Kind Regards,
NonSequitur777