my pavillion laptop shuts radomly shuts down

[Dokme]

problem with laptop shuting down randomly and bios change

[Rainbow23]

Hi @Dokme,

Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

I suggest that you follow the steps listed below:

1. Power off the laptop. In this case press and hold the power button for a few seconds to power it off

2. Remove the battery out if removable. If integrated leave it inside.

3. Disconnected AC adapter from the laptop.

4. Press and hold the power button for 15 seconds.

5. Reconnect the battery and plug the AC adapter.

6. Power ON the laptop.

I hope this helps.
Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!