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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- my pc won’t boot up and says it needs to be repaired

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12-12-2024 04:09 AM
Hi @ELITEJOJI,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
A recovery issue on your HP Pavilion Gaming - 15 can indicate a problem with the Windows boot files or the hard drive itself. Here’s how to troubleshoot and resolve the issue.
Understand the Error Message
- Take note of the error code or description (e.g., 0xc0000225, 0xc000000f, etc.).
- This information can help determine whether the issue is related to corrupted files, missing boot data, or a hardware failure.
Access the Advanced Startup Options
- Restart your PC and press F11 repeatedly during boot to access the Recovery menu.
- If this doesn’t work, use a bootable Windows installation media (USB drive).
Use the Automatic Repair Tool
- From the Recovery menu:
- Go to Troubleshoot > Advanced Options > Startup Repair.
- Follow the prompts to let Windows diagnose and fix boot problems.
Check Disk Health
- Boot to the Recovery menu and select Command Prompt.
- Run the following command to check for disk errors:
chkdsk /f /r C:
- Replace C: with the appropriate drive letter if Windows is installed on a different partition.
Rebuild the Boot Configuration Data (BCD)
- In the Command Prompt, type the following commands:
bootrec /fixmbr
bootrec /fixboot
bootrec /scanos
bootrec /rebuildbcd
- If prompted, select Y to confirm any changes.
HP Support Community Moderator
12-12-2024 04:09 AM
Restore Windows
- System Restore:
- From Troubleshoot > Advanced Options, select System Restore and choose a restore point if available.
- Reset This PC:
- Go to Troubleshoot > Reset this PC. Choose to keep or remove personal files, depending on your preference.
Perform a Fresh Install of Windows
- If none of the above steps work:
- Create a bootable USB with the Windows Media Creation Tool.
- Boot from the USB and perform a fresh installation of Windows.
- Backup your files if possible before proceeding.
Check for Hardware Issues
- If the error persists, test your hardware:
- Hard Drive Test: Use the HP PC Hardware Diagnostics tool (access by pressing F2 during startup).
- Memory Test: Run a memory check to rule out RAM issues.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support
HP Support Community Moderator