my system getting too slow

[Nishant1312]

RYZEN 3 HP system is very slow

simple excel or word  file take more than 5 - 10 minutes to open

[Raj_05]

Hi @Nishant1312,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP system with a Ryzen 3 processor is running slow, here are some steps you can take to diagnose and potentially resolve the issue.

Check for Software Issues

• Update System Software: Ensure that Windows and all drivers are up to date.
• Scan for Malware: Use Windows Defender or a third-party antivirus program to check for malware or viruses.
• Check for Unnecessary Startup Programs: Disable unnecessary startup programs that may be slowing down your system.
• Clear Temporary Files: Use Disk Cleanup to remove temporary files and free up space.

Optimize Performance Settings

• Adjust Power Settings: Set the power plan to 'High Performance' in the Control Panel.
• Adjust Visual Effects: Go to System Properties > Advanced > Performance Settings, and adjust for best performance.

Check Hardware Utilization

• Task Manager: Open Task Manager (Ctrl + Shift + Esc) and check the performance tab. Look at CPU, Memory, Disk, and Network usage to identify any unusual activity.
• Disk Health: Use tools like CrystalDiskInfo to check the health of your hard drive or SSD.

Upgrade Hardware

• RAM Upgrade: If your system has less than 8GB of RAM, consider upgrading to at least 8GB.
• SSD Upgrade: If your system uses an HDD, upgrading to an SSD can significantly improve performance.

Reinstall Operating System

If the above steps don't resolve the issue, consider backing up your data and performing a clean reinstall of Windows.

Specific Steps for HP Systems

1. HP Support Assistant: Use the HP Support Assistant to check for updates and run diagnostics on your system.
2. BIOS Update: Ensure your BIOS is up to date. You can check for updates on the HP support website.

Additional Tips

• Check Excel and Word Settings: Ensure that add-ins or plugins in Excel and Word are not causing the slowdown.
• Disable Unnecessary Add-Ins: In both Excel and Word, disable any unnecessary add-ins that may be affecting performance.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support