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[samzyjackson]

my hp went to diagnostics UEFI what am i going to do

[VikramTheGreat]

Hi @samzyjackson,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

If your HP computer has booted into UEFI Diagnostics, it means the system detected a potential hardware issue, or you may have accidentally triggered the diagnostics mode. Here's what you can do:

1. Let the Diagnostics Run

• If it's already running a test, let it complete.
• It will show Pass or Fail results for each component.

2. If You See a Menu

You might see options like:

• System Tests
• Component Tests
• Hard Drive Test
• Memory Test

You can:

• Run Quick Test first.
• If issues are found, run the Extensive Test.

3. If All Tests Pass

• Press Esc or click Main Menu > Exit.
• Restart your PC.
• If it boots normally, you're good to go.

4. If a Test Fails

• Note down the Failure ID (a long alphanumeric code).
• Visit HP Support Diagnostics and enter the code.
• Or contact HP Support with the code for repair options.

I hope this helps.

Take care, and have an amazing day!
 

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Regards,

VikramTheGreat