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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- need Product Key for Windows XP OS Reinstall

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12-22-2018 03:03 PM
I an trying to prepare my laptop to get rid of it. I am following instruction in my reference guide to reinstall the operationg system. I have the operating system CD, but now it is asking for a Windows xp product key. I just want to be able to ensure all my data is wiped for the hard drive.
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Accepted Solutions
12-22-2018 04:04 PM
HP keeps no records of individual product keys associated with individual PCs -- so there is no way to get the key from HP.
There should be a sticker on the PC with the product key printed on it.
I am personally surprised that anyone would buy a PC running XP, as MS stopped support for XP years ago and now, it is a major security risk using such a PC.
I am a volunteer and I do not work for, nor represent, HP
12-22-2018 04:04 PM
HP keeps no records of individual product keys associated with individual PCs -- so there is no way to get the key from HP.
There should be a sticker on the PC with the product key printed on it.
I am personally surprised that anyone would buy a PC running XP, as MS stopped support for XP years ago and now, it is a major security risk using such a PC.
I am a volunteer and I do not work for, nor represent, HP