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HP Recommended
HP 15-f024wm
Microsoft Windows 8.1 (64-bit)

My HD has been wiped. I have no OS on it. BIOS is still there. I do not have a computer to download things to make a recovery usb. Someone tried to do it but for some reason my USB ports do not see it so I can't do anything with it. Already tried disabling safe boot. Enabled legacy. No avail. I'm trying to figure out where I can get the discs so I can get my laptop running!

1 REPLY 1
HP Recommended

Hi:

 

Unfortunately, you can only buy a USB recovery kit for your notebook from HP, so that would be a waste of money, IMHO

 

https://support.hp.com/us-en/mediaorder/HP-15-f000-Notebook-PC-series/7137590/model/7450423/software...

 

Ask your friend to do this...download the plain W8.1 ISO file from the link below.

 

https://www.microsoft.com/en-us/software-download/windows8ISO

 

Use the Microsoft tool that I zipped up and attached below to transfer the ISO file to a DVD so that it is bootable.

 

Then you can see if you can boot from the DVD drive in legacy mode so that you can reinstall W8.1.

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.