cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
69
Flag Post

need recovery software

HP Recommended
HP 15-f024wm
Microsoft Windows 8.1 (64-bit)

My HD has been wiped. I have no OS on it. BIOS is still there. I do not have a computer to download things to make a recovery usb. Someone tried to do it but for some reason my USB ports do not see it so I can't do anything with it. Already tried disabling safe boot. Enabled legacy. No avail. I'm trying to figure out where I can get the discs so I can get my laptop running!

1 REPLY 1
Highlighted
Level 20
Level 20
123,047 113,228 18,223 27,808
Message 2 of 2
Flag Post
HP Recommended

Hi:

 

Unfortunately, you can only buy a USB recovery kit for your notebook from HP, so that would be a waste of money, IMHO

 

https://support.hp.com/us-en/mediaorder/HP-15-f000-Notebook-PC-series/7137590/model/7450423/software...

 

Ask your friend to do this...download the plain W8.1 ISO file from the link below.

 

https://www.microsoft.com/en-us/software-download/windows8ISO

 

Use the Microsoft tool that I zipped up and attached below to transfer the ISO file to a DVD so that it is bootable.

 

Then you can see if you can boot from the DVD drive in legacy mode so that you can reinstall W8.1.

 

 

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation