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Brandon_k
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Message 1 of 2
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Flag Post

need recovery software

‎09-19-2020 03:28 PM

HP Recommended
Product: HP 15-f024wm
Operating System: Microsoft Windows 8.1 (64-bit)

My HD has been wiped. I have no OS on it. BIOS is still there. I do not have a computer to download things to make a recovery usb. Someone tried to do it but for some reason my USB ports do not see it so I can't do anything with it. Already tried disabling safe boot. Enabled legacy. No avail. I'm trying to figure out where I can get the discs so I can get my laptop running!

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Paul_Tikkanen
Level 20
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Message 2 of 2
Flag Post

‎09-19-2020 03:45 PM - edited ‎09-19-2020 03:46 PM

HP Recommended

Hi:

 

Unfortunately, you can only buy a USB recovery kit for your notebook from HP, so that would be a waste of money, IMHO

 

https://support.hp.com/us-en/mediaorder/HP-15-f000-Notebook-PC-series/7137590/model/7450423/software...

 

Ask your friend to do this...download the plain W8.1 ISO file from the link below.

 

https://www.microsoft.com/en-us/software-download/windows8ISO

 

Use the Microsoft tool that I zipped up and attached below to transfer the ISO file to a DVD so that it is bootable.

 

Then you can see if you can boot from the DVD drive in legacy mode so that you can reinstall W8.1.

 

 

Windows7-USB-DVD-Download-Tool-Installer-en-US.zip
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