need to download HP Recovery Manager

[mike68A]

I had to rebuild the HP G72 laptop and now have os and updates loaded.  I need to perform Recovery Disk Creation, but need to download app first.  Tried downloading app but when trying to execute it, it just downloads another copy

downloaded sp45602.exe but must be incorrect 

installed Win 7-64 home prem and all updates, plus many apps.  now need recovery disk creation app

[WAWood]

@mike68A

Hello;

Allow me to welcome you to the HP forums!

Sounds like you want to recreate the Recovery partition, is that right?

Sorry, but the ONLY way to do that is to use HP Recovery Media to erase the ENTIRE content of your drive and restore your PC to its original condition.  That will recreate all the partitions, including the Recovery partition.

Also, without that, downloading the Recovery Manager is a waste of time, as it needs the contents of the Recovery partition in order to do its job.

If you you want it to create recovery media, I have an alternative suggestion: 

My suggestion is you consider using a third-party solution known as Macrium Reflect (MR).

I prefer to use third-party recovery solutions for the following reasons:
1) More flexibility and reliabilty -- can make recovery media as often as you like, not restricted to one attempt, which if it fails, then you are stuck.
2) More media options -- can create media in DVD, USB stick, or external drive format
3) Mounting option -- can "mount" the save images as virtual "drives" and extract individual files and folders
4) WinPE boot option -- can install a special boot option that allows you to boot to recovery information and do a repair or restore from there -- when Windows will not boot

What I recommend is the following:
1) Download and install Macrium Reflect (MR) from here: http://www.macrium.com/reflectfree.aspx
2) Run MR and choose the option: "Create an image of the partition(s) required to backup and restore Windows" to write a full backup to an external drive, USB stick, or DVDs
3) Use the option to create a boot USB stick or CD

My experience is that MR, when using the High Compression option, typically can compress the saved image file to about 50% of the USED space in the OS partition. This means if you have an 80GB OS partition, and 40GB is used, MR only needs about 20GB to store the image file.

I use this all the time and it typically takes less than 10 minutes to do the image backup and about the same time or less to do a restore. Plus, MR has the option to Add a Recovery Boot Menu entry. This allows you then to boot into WinPE, and you can then use that to do a restore -- when you can't boot into Windows!

NOW, you have the means to restore a full working system from the external drive, USB or DVDs stick in only a few minutes.

Good Luck

[mike68A]

thanks for the info.  I have downloaded the app suggested and will exe it later tonight.  thanks for quick response.

[WAWood]

I think you will be happy using MR.  I have used it for years, ever since both GHOST and Acronis True Image failed on me when I was trying to recovery a crashed PC.  I've never had this product fail me even once!

Good Luck

[Abc8]

Hi mike68A 

I am not using HP Laptop and Desktop.

I am using Asus board (Hardware ) and Window 10 Enterprise OS 64 bit  X-64 based Processor 

Intel(R) Core (TM) i5-7600 CPU@ 3.50 GHz with 8 GB Ram.

First I want to know Can I use HP Backup and recovery software on other then HP product Like My PC configratation. If Yes then Please request you to tell me Exe Path .

I have already try sp45602.exe on window 7, 32 bit os  and on Window 8.1, 64 bit OS  (Both are not HP roduct).

 When I run RecoveryMgr_x64 application file as Run as administrator It prompt the message that following dll ( CCRC.dll, dzip32.dll, HardDisk.dll ) are missing. After Download these Dll and put in installer folder I again run the Exe. but not sucess.

I have alrady try  sp74138.exe for window 10 64 bit but software not lunch after installation.

Thanks In Advance