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‎12-09-2018 03:37 PM

HP Recommended
Product: Pavilion dv7-1170us
Operating System: Microsoft Windows Vista (64-bit)

Looking for Windows Vista Home Premium OEMAct 64 bit install CD.  My hard drive failed and need to install vista on the new hard drive.

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-09-2018 04:27 PM - edited ‎12-09-2018 04:28 PM

HP Recommended

You're very welcome.

 

HP never has provided operating system downloads for consumer class PC's, and only recently (like in the last year or so) have they provided operating system downloads for the newer business class PC's.

 

Unless it was a very old PC, where they used to provide recovery media in the box, consumer class PC customers always have had to order (and pay for) recovery media.

View solution in original post

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3 REPLIES 3

‎12-09-2018 03:52 PM

HP Recommended

Hi:

 

The only place that I know of that will still sell those is from this non-HP vendor...

 

http://www.computersurgeons.com/p-18617-recovery-kit-490923-003-for-hp-model-number-dv7-1170us.aspx

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‎12-09-2018 04:20 PM

HP Recommended

Paul thank you for the link.  I was hoping HP support would provide me with access to down load the vista software from the HP site.

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‎12-09-2018 04:27 PM - edited ‎12-09-2018 04:28 PM

HP Recommended

You're very welcome.

 

HP never has provided operating system downloads for consumer class PC's, and only recently (like in the last year or so) have they provided operating system downloads for the newer business class PC's.

 

Unless it was a very old PC, where they used to provide recovery media in the box, consumer class PC customers always have had to order (and pay for) recovery media.

Was this reply helpful? Yes No
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