• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Laptop - 14-dk1025wm

I need to reload win 10 on this computer. . Win 11 makes my computer run too slow and the time for the computyer to automatically undo the upgrade has passed.  

2 REPLIES 2
HP Recommended

I doubt it is Windows 11.  You are better off tracing WHY it is slow.  All versions of Windows install crapware that should be removed.  Use something like CCleaner to remove crap (Xbox,Spotify,Phone,etc) and to check what useless services start automatically (OneDrive, Norton, Acrobat update, Google services, etc.)

 

Usually a slow computer is caused by several antiviruses, Teams auto loading, Skype autoloading etc.

Try SAFE mode, I bet that would make it faster.

 

Also try msconfig (if you don't like CCleaner) to disable service to trace the problem(s)

HP Recommended

Hi, @BearfootJSmith

 

If you want to reinstall W10, you can use the HP cloud recovery tool to reinstall Windows, the drivers and the software that originally came with your notebook.

 

Here is an info link for how to use the utility.  You will need a 32 GB USB flash drive to create the recovery media with.

 

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support

 

You can download the software from the Microsoft Store.

 

HP Cloud Recovery Tool - Microsoft Store Apps

 

IMHO, the main reason your notebook is slow be it on W10 or W11, is because HP equipped it with a slow-poke 5,400 RPM mechanical hard drive and only 4 GB of memory.

 

Your notebook has a M.2 slot that supports the much faster NVMe SSD.s

 

Installing a NVMe SSD and installing 2 x 8 GB of memory would make a world of difference.

 

Below is the link to the service manual.

 

Maintenance and Service Guide HP 14 Laptop PC

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.