• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Any failures related to Hotkey UWP service? Click here for tips.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Pavilion Gaming 15-bc200nc
Microsoft Windows 10 (64-bit)

Hello , how do I resolve this issue, boot device not found please install an operating system on your hard disk. I try your tutorial http://support.hp.com/us-en/document/c01443463 perform some basic hardware checks its "passed", reset BIOS settings to default , change Secure Boot and Legacy Mode but if change this mode i get no bootable device insert boot disk and press any key and recovery mode with f11 doesnt work 

3 REPLIES 3
HP Recommended

@christian44592 

If your model PC came with Win10 preloaded, then it was loaded at the factory using UEFI mode -- and setting it NOW to Legacy mode will accomplish nothing.

 

You need to change it back to UEFI mode, and then see if rebuilding the boot files gets it working again.

 

If your PC can not boot into Windows, a way around that is to follow the instructions below to create boot media from Macrium Reflect (MR) that can be used to rewrite/repair the boot media on your PC:
1) Download and install Macrium Reflect (MR) from this link on a working PC: http://www.macrium.com/reflectfree.aspx
2) Use the option to create a boot USB stick or CD

That will create MR bootable media. Then, you can boot your PC into WinPE using that media.

Have patience, as that can take a while to start and bring up the screen.

Once the screen is there, select the option to Fix Windows boot problems. It will then search for the OSs installed and list them, Select the one you want to repair and click Next.

It will now do the repairs, listing the things it has done.

When finished, select the option to Restart the PC.

If this worked, the boot repair succeeded and you will have your PC back.



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

Thnx i try macrium free version  but i dont have active partition . i dont know why 😕

 
HP Recommended

@christian44592 

The Active partition is the space containing the boot files, not the space containing the OS files.  This is usually a smaller separate partition from the OS.

 

MR can repair the OS partition to include the boot files and will set it as Active.



I am a volunteer and I do not work for, nor represent, HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.