no device drivers were found , when installing a bootable device in my HP notebook

[Jayromy]

Hi everyone newbie here,

I would like to format from bios my HP notebook to Windows 10 Pro. It successfully detected my bootable device but whenever im about to choose a disk it says " no device drivers were found",  ive experienced in other models of laptop that if you change the SATA mode to AHCI it detects the drivers , but i cant seem to find the SATA mode in bios (UEFI)

 
Device:

HP Laptop 15s-du3xxx

Product Number: 355X7PA#UUF
System Board:881E 50.24
System BIOS: F.43

[Paul_Tikkanen · Accepted solution]

Hi:

Since your notebook has an Intel 11th gen core processor, Windows 10 does not have the storage controller drivers necessary to find the drive to install on.

Here is what you need to do...

You need to add the storage drivers during the W10 installation...

See the info at the link below.

https://support.hp.com/us-en/product/hp-15-f2000-laptop-pc-series/35900344/model/35900346/document/c...

Here is the link to the driver you need...

This package contains the Intel Rapid Storage Technology Driver for the supported notebook models and operating systems. The Intel Rapid Storage Technology is designed to provide functionality for the Intel Storage Controllers. The driver improves Serial ATA (SATA) disk performance with Native Command Queuing.

18.0.3.1148

https://ftp.hp.com/pub/softpaq/sp111501-112000/sp111660.exe

There is another thing I don't understand in that document, and that is where HP tells you to right click on the Intel driver file and select Extract to

When I ran through the steps, I don't get an Extract to option when I right click on the file.

So, if you have the same issue, download and install the free 7-zip file utility from the link below.

The 2nd file at the top of the page is for 64 bit.

7-Zip (7-zip.org)

Then you can right click on the exe file, select 7-Zip from the menu, and select Extract to: and let it extract the file into its folder name (sp111660), and copy that folder to your USB flash drive, and continue with the instructions.

[Jayromy]

thank you it worked, now I know why you're the expert. I made some mistakes though, installed the downloadable file rather than to extract it, never the less I worked some changes on my end eventually boot was successful .Some may notice as well as it keeps looping back to the installation interface. The solution i did on my end is ,when the set up was finished I immediately removed the bootable device. Once again thanks paul.

[Paul_Tikkanen]

You're very welcome.