• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Stream 14
Microsoft Windows 10 (64-bit)
Noticed my HP Stream running out of disc space but nothing’s installed on it so I wanted to reset it back to factory but tells me there not enough memory to do it
4 REPLIES 4
HP Recommended

@Higgzymc

 

Hello;

Allow me to welcome you to the HP forums!

 

Your title says "not enough memory", but as you have discovered, it is really a lack of "disk space" -- and there is very little you can do about that, as your PC only has a 32GB "drive", most of which is already used up by Win10.

 
You can recover some space by following these directions to clean out duplication in the Windows Update repository:  http://winaero.com/blog/how-to-clean-up-winsxs-folder-in-windows-10/
 
If that is not enough space, to do a Factory Reset of the Stream, you have to order HP Recovery Media from this link:  http://support.hp.com/us-en/document/bph07143



Good Luck



I am a volunteer and I do not work for, nor represent, HP
HP Recommended
I have done everything I can to remove programs it has nothing installed on it and nothing saved on it. It’s slow as anything what a peice of crap what’s the point in a notebook with just enough memory to run the OS windows 10 is rubbish bring back XP or windows 7 I’ll try the recovery media
HP Recommended

@Higgzymc

 

The link I gave you had nothing to do with installed apps.

 

Windows Updates, which runs in Win10 without your knowledge or permission, keeps loads of temp files and copies of old files -- which will fill up the drive over time.

 

The link I provided shows how to remove some, if not all, of that stuff and regain you some disk space.



I am a volunteer and I do not work for, nor represent, HP
HP Recommended
Did all that but it wouldn’t delete them I know there’s only 32GB SSD but with all the Windows 10 updates that took 30GB!!!!! What’s the point in selling a note book you can’t do anything with plus Windows 10 is the worse OS in the world I took the laptop back to ASDA and demanded my money back
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.