not powering on

[hgghjjjhh]

i have an hp laptop i wont power on .if i press the power on button the led button turns on and turns off for a few seconds but the fan isn't running,the screen is dark it wont boot up.If i power it in the hard-drive makes a long noise the powers off

[zoey7886]

@hgghjjjhh, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding your HP laptop! 

We're thrilled to have the opportunity to assist you and provide a solution.  

It sounds like your HP laptop might have a hardware issue, potentially related to the motherboard, RAM, or hard drive. Here are a few troubleshooting steps you can try:

1. Perform a Hard Reset

• Disconnect the charger and remove the battery (if removable).
• Press and hold the power button for 30 seconds to discharge residual power.
• Reconnect only the charger (without the battery) and try powering it on.

2. Check for Beep or LED Blink Codes

• If the Caps Lock or Num Lock LED blinks in a pattern, it indicates a hardware failure. Count the blinks and check HP's official support site for error codes.

3. Reseat RAM and Hard Drive

• If comfortable, remove the back panel and reseat the RAM and hard drive to ensure they are properly connected.

4. Try Booting with One RAM Stick (If You Have Two)

• If you have two RAM sticks, try booting with one at a time in different slots to identify a faulty module.

5. External Display Test

• Connect your laptop to an external monitor using HDMI or VGA to check if the issue is with the internal display.

6. Listen to the Hard Drive Noise

• A long noise from the hard drive might indicate failure. If possible, try booting from a USB drive to rule out hard drive issues.  

Let me know how it goes!

Take care, and have an amazing day!  

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Regards,