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HP Recommended

Laptop model: HP Victus Gaming Laptop 15-fb0132nw (72J71EA)

I am experiencing repeated game crashes caused by the NVIDIA driver nvlddmkm.sys (nvlddmkm crash codes: 153, 13, 0).
The system itself is completely stable. Windows runs perfectly with no errors. Temperatures are normal. Cooling works properly. FPS in games is high and stable with no drops or stuttering. These crashes did not occur previously. The system was running perfectly before.

Troubleshooting Already Performed
BIOS is fully updated. Clean driver installs using DDU. Nearly all NVIDIA driver versions from 2022 to 2024 have been tested, both Game Ready and Studio. TDR Delay configured to 10 seconds in the registry. Hardware Accelerated GPU Scheduling disabled. Tested all Windows and OMEN Gaming Hub power profiles: Performance, Balanced, and Quiet. Stress-tested GPU, VRAM, and CPU using OCCT and Extreme 3D Adaptive for 40 plus minutes with zero errors. Verified system health: clean Windows installation, all updates applied, no other issues present.

Why Common Suggestions Do Not Apply
Please note in advance: BIOS rollback is not possible. HP systems block installation of older BIOS versions. MSI Afterburner Power Limit and Voltage adjustments are locked. Only GPU core clock can be lowered. OMEN Gaming Hub tuning already tested; no improvement.

Conclusion
The system is perfectly stable. Temperatures are normal. Performance is high. The only problem is unexpected game crashes caused by NVIDIA driver timeouts.
Event IDs: 153, 13, 0

9 REPLIES 9
HP Recommended

I have the exact same issue on HP Omen 15-ek1000 and tried everything you said. HP really needs to find out what's going on here.

HP Recommended

I don't know bro. why no one reacts to such a serious problem. I have a perfect laptop, I cleaned everything, replaced thermal paste, thermal pads, clean Windows, everything is installed, I tried millions of tips from various forums and from all over the Internet, nothing does not help, the games crash evenly....

HP Recommended

I've found the cause of this crash. It only happens when GPU is using the PCIe 3.0 so only way to fix it is forcing it to use PCIe 2.0.  If your BIOS doesn't have the necessary settings then you can try using this program but it doesn't work for every game unfortunately.

HP Recommended

Bro, your advice didn’t help me, because I don’t have those options in my BIOS. And this program didn’t help either — or maybe I just set it up wrong. I just downloaded it and opened it, that’s correct, right? Or was I supposed to click something else? Either the program doesn’t work, or I didn’t configure it properly.

HP Recommended

Have the same issue on my Omen 16, playing World of Warcraft. 

Also tried all the fixes you see posted online but nothing has helped. 

*Actually running the game with OMEN Gaming Hub on ECO mode did seem to solve the issues but the fps was horrible. Do you have a similar experience?

Could it be a power delivery issue? Faulty BIOS or firmware then?

HP Recommended

bro i tried every possible way, nothing worked. did you find a solution to the problem?

HP Recommended

I've fixed all the crashes by underclocking the memory clock by putting this on cmd "nvidia-smi -i 0 --lock-memory-clocks=810". If it fixes it for you then unfortunately that means your VRAM is also faulty like mine. Or maybe since so many people have the same issue it could be an issue with the interaction between VRAM and BIOS.

HP Recommended

This decreases performance and what exactly did it affect?

HP Recommended

you beautiful **bleep**, this fixed it finally... after all this time

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