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HP Recommended
HP Laptop PC 15s-fq2000 (2D118AV)
Microsoft Windows 11

I reset my laptop because it had a hanging issue. When I purchased the laptop, the service engineer created an Outlook account and linked it to Office 365, but he did not provide any license key. After the reset, I was unable to use Office 365. How can I recover the Office 365 license that I was using before?

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