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- on start elite book, makes 3 long bip + 2 short, this whole ...

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09-15-2023 10:16 AM - edited 09-15-2023 10:52 AM
When trying to start my elite book, it makes 3 long bips + 2 short, this whole pattern being repeated 5 times
then i can hear the fan but screen remains dark
some keyboard keys light up: sound off and mic off are red, caps key blinks white, with the 3 long + 2 short blink patterne
i tried to press start button 15 sec to reinitialise the whole thing but the bips are back afterwards
can someone help me please
thanks
09-16-2023 01:58 AM
Hi
I've just solved my issue thansk to 2 videos that you can hereafter
Firstly, the code 3 long +2 shorts (sound or capslock flash) refers to a RAM defect. That being said, it is not necessarily the RAM Stick that is not working, it can be the RAM slot. And it seems that several HP model have a weak design on that point
That being said, happily on the G6 I happen to have 2 RAM slot => I therefore opened it and switch the ram stick position
Put everything in position, press start => It takes a few seconds (just as is PC was reinitialising to use the 2 slot) and yes, it works
Here are the 2 videos i used to fix this
in English : FIXED No Display HP 3 Long Beeps 2 Short Beeps Capslock - YouTube
in French (fixing the slot if you happen to only have 1): HP 14-CE Clignote sur Capslock 3 fois long 2 fois court - CA #55 - YouTube
Hope it helps