cancel
Showing results for 
Search instead for 
Did you mean: 
ShahramJALILI
New member
2 1 0 0
Message 1 of 4
123
Flag Post

orginal windows

HP Recommended
HP Notebook 15-da1009nt
Microsoft Windows 10 (64-bit)

hello this is Shahram Jalili. by some mistake we loose the original windows. some of friend install fake windows. can you help me and say how can i get back the windows 10 64 bit pleas?

                                                                                                                 thank you shahram jalili

3 REPLIES 3
Paul_Tikkanen
Level 21
Level 21
129,150 119,327 19,487 29,781
Message 2 of 4
Flag Post
HP Recommended

Hi:

 

According to the product specs from HP,  your notebook came with FeeeDOS, not Windows.

 

HP Notebook 15-da1009nt Product Specifications | HP® Customer Support

 

You will need to find your original W10 product key from the version of Windows you purchased.

 

If you have the product key, then use the official Microsoft media creation tool to create a bootable W10 USB installation flash drive.

 

Download Windows 10 (microsoft.com)

Reply
0 Kudos
ShahramJALILI
Author
New member
2 1 0 0
Message 3 of 4
Flag Post
HP Recommended

Unfortunately i lust the windows key,   how can i solve this problem?

Reply
0 Kudos
pete_777
Level 2
18 13 0 5
Message 4 of 4
Flag Post
HP Recommended

If you purchase a product key at https://softwareg.com.au/collections/windows , plus download the media from the Microsoft site, will that be a full 'legal' installation of Windows 10 ?

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation