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‎12-15-2021 12:28 PM

HP Recommended
Product: HP Pavilion 15-n220se Notebook P
Operating System: Microsoft Windows 8.1 (64-bit)

I ALSO HAVE SUCH PROBLEM(

Hi. I also have this problem, and it appears my recovery partition is also totally deleted. Is there no way of downloading the factor installed OS, I have my serial number of the laptop bought. When I search the HP assistant for auto updates of software the scan does not recognise the Windows OS I have downloaded and directs me to "follow the steps to reset your computer", but surely this will just re install the MS operating system already on the laptop and not the original HP factory OS as bought?

Thanks for any help)

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