• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎01-08-2022 09:42 PM

HP Recommended
Product: LAPTOP-GDJHQOAV (15-gw0xxx)
Operating System: Microsoft Windows 10 (64-bit)

Can anyone please tell me how to get a ligit bios update for this new laptop. HP no longer supports it for some reason and I'm dead in the water without a properly working computer. Thank You very much for any help in this matter.

Device name LAPTOP-GDJHQOAV
Processor AMD Athlon Silver 3050U with Radeon Graphics 2.30 GHz
Installed RAM 8.00 GB (5.94 GB usable)
Device ID E8142834-1076-4414-ACE3-D1F797FE9F70
Product ID 00325-96772-92694-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

Edition Windows 10 Home
Version 21H1
Installed on ‎4/‎3/‎2021
OS build 19043.1415
Experience Windows Feature Experience Pack 120.2212.3920.0

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.