part number for internal battery

[Maggyliz]

can i get part number to check availability of replacement battery without opening case

[BeemerBiker]

Go to the below site and enter your serial number
https://partsurfer.hp.com/partsurfer/

Look for the part you need such as fan, cable, battery, etc.

Once you find the part number you can search the internet for a vendor. Amazon, eBay, AliExpress, all have their own search engines.

For more information read this article on how to find parts.

I recommend you get a battery report both before and after installing the battery.

Please run the battery report and post the summery
you run the battery report by bringing up the administrator command window and running

powercfg/batteryreport

as shown below


After entering that explorer line you should see something like the following. You will have to click on it as it is long
http://stateson.net/docs/SP4_battery-report.html
You can use the WindowsKey + shift + S to copy and paste a small image if you want.
Battery should last about 5 years but less for gaming systems. Have you done a battery calibration?

Replacement video is here

https://www.youtube.com/watch?v=9Wfb12UMK4o&ab_channel=HPSupport