pavilion 15 eg0073cl lights up but no post, no error codes

[1slazore]

Hi,

  Whe I turn on my laptop  the screen lights, but there is no logo, no post, just a blank screen.

I have tried the windows key + B procedure several times, it finally worked with a USB,  and got to the screen to continue with restarting,  the screen blanks and nothing happens after that, just like when I started.

Is there anything else I can try, before making a warranty claim (I would really like to recover some or all the hard drive, if possible).

Thanks for any help

System specs: windows 10(64 bit ver.21H1),  Intel core i7, 16Gb ram, 512Gb SSD hard drive

[praveenbv]

Hi @1slazore, Welcome to the HP Support Community.  

Apologies for all the inconvenience

Don't worry as I'll be glad to help, 

I appreciate your efforts to try and resolve the issue, and in order to fix this issue,  your computer needs to be serviced.  As we have limited support boundaries in the support community as of now,

As this is a hardware issue, I'd suggest youContact HPin your region regarding the service options for your computer. 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.   

Have a great day!  

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.