pc won't start up at all

[RJ57]

my pc wouldn't accept the an up date now it won,t startup at all no post no win get code 0100  84ae  80b1  80b7  80b2  80b8  80b3  80b9 80ae 80b4 8i  won't see my usb recovery stick this pc is still under warranty till march next year can someone help me reach out to support dept

                                                                                          Rick

[RJ57]

Is this what I bought the care pkg for ? Thanks for all the help

[RJ57]

I  have the aggrement  number from care package

[praveenbv]

Hi@RJ57,Welcome to the HP Support Community!

We reviewed your post and I understand that the  Notebook is not Powering ON,

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you follow the below steps and check if it helps

Do you see a light at the place where the charger connects to the laptop? If yes then it indicates that the charger is all fine.

I recommend you to perform the following steps to isolate the issue and arrive at a fix: 

• Remove the battery out. If the battery is integrated and does not have a latch to release it then leave the battery inside the laptop.
• Disconnected AC adapter from the laptop.
• Press and hold the power button for 15 seconds.
• Reconnect the battery and plug the AC adapter.

F6 + Power Button

• CMOS Rest ( combination of windows button and letter 'V' then push the power button ones and release the windows and letter 'V' after 5sec

If the laptop does not power on then please continue with the below steps:

• Disconnect the charger and remove the battery out.
• Connect only the battery and check if the laptop powers on.
• Likewise, remove the battery out (if removal battery ) and connect only the charger and check if that helps.

Hope this helps! Keep me posted.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Have a great day!