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HP Recommended
HP Stream - 14-cb171wm
Microsoft Windows 10 (32-bit)

pc wont return to factory settings or show updates does anyone kniow why? S/N [Personal Information Removed]

1 REPLY 1
HP Recommended

@AmyFarren81 

 

The specs of your machine is

 

             https://support.hp.com/hk-en/document/c06612133

 

It has  64 GB eMMC (much much better than machines with only 32 GB eMMC). You have to free up HDD to give room (say  16GB) for machine to do other works

 

Regards.

BH
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