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‎08-10-2022 11:01 AM

HP Recommended
Product: HP Notebook - 15-ay103dx
Operating System: Microsoft Windows 10 (64-bit)

I am durga .I'm using laptop soo many time slow my laptop and hanging and applications aslo runnming slowly plese fix my probelm

  

1 REPLY 1

‎08-10-2022 12:42 PM

HP Recommended

Hello @Durgaprasadp 

Sorry to hear that you are having problems ... and I would like to help you.

 

First you need to check your notebook hardware

 

(1) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)

https://support.hp.com/us-en/document/c04499777

See how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM

 

(2) Please report your results

 

 

Test Your HP Computer Hardware Using HP PC Hardware Diagnostics UEFI | HP Computers | HP Support
Test Your HP Computer Hardware Using HP PC Hardware Diagnostics UEFI | HP Computers | HP Support
youtube.com/watch?v=14GKIpGPNRM
This video shows how to test your HP computer hardware using HP PC Hardware Diagnostics UEFI. If you suspect that your computer has hardware issues, follow the steps in this video to isolate and identify them using the HP PC Diagnostics UEFI. Chapters: 00:00 Introduction 00:18 Download and install
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