pictures on dvd closing and not responding

[niloc]

last  night   I  put  a DVD   with  just  photos  on   in  my  notebook,  but  after   opening  only  one  photo  it kept   freezing and "not responding"    I dont know if it was  IE  or  windows photo gallery

[hharih5 · Accepted solution]

Thanks for the post and Welcome to HP Forums

I understand that your Photo DVD is having issues in opening files

Suggested solution in this case is :

Copy the contents of the DVD into your PC and try to Open the Photos - if it is smoothly functioning problem is with the DVD

Hope this helped.

Please click ‘Accepted Solution’ on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the ‘Thumbs Up’ Icon below.

[niloc]

hi  I havent had time to try that yet,  I will let you know as soon as I have,  thanks for your help

[niloc]

I tried     to   copy  the   contents of the dvd   to my PC    but  only  2 images     copied successfully    before   documents  &  dvd   froze  up   after several  attempts   I decided to   reinstall windows 7  from   the dvd  I allready had,   but I have  run into massive problems,    I had the option of doing   an upgrade or a full   reinstall  which I opted for,  the setup   went right through   the install,  but then   on completion     because i had nooption to remove the  install disc  it   started to   reinstall  all over again    but then  everything stopped  and froze, I waited    for ages,  any idea's   what to do  now  

[niloc]

update   it  seems to have  reinstalled   sucessfully at the third attempt,      am just   putting the second disc  in now  for the drivers,   I will report back  tomorrow   to  let you know the outcome    

[niloc]

It  would appear   you were correct re:    DVD    after     loading all the drivers   I again  tried  the DVD  and the same  thing happened ,    I  eventually   found  thru trial and error   that one of the pics    was causing   the problem,  and it wouldnt allow me to delete it,  so  I   saved  the ones  I wanted  to keep and   deleted  and re formated the whole disc   and succsessfully   copied the pics back on ,    cheers