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[HânNg]

HP Battery Alert
The system has detected the storage capacity of the battery stated below to be very low. For optimal performance, this battery may need to be replaced.
Primary (internal) Battery (601)
ENTER Continue Startup
For more information, please visit: www.hp.com/go/techcenter/startup_

[Hawks_Eye]

Hi @HânNg 

Welcome to the HP Support Community! We're here to help you get back up and running.

Thanks for sharing the battery diagnostic result. Based on the HP Support Assistant Battery Check, your HP Pavilion Gaming Laptop 15-ec1000 is reporting a “Replace” status for the primary battery. 

This means the battery has reached a point where it can no longer hold or deliver charge reliably, and replacement is necessary.

 

Why This Happens

Laptop batteries degrade over time due to:

• Charge cycles and heat exposure
• High-performance usage (especially in gaming models)
• Natural chemical aging

Even if the laptop is relatively new, certain usage patterns—like frequent gaming while plugged in—can accelerate wear.

 

What You Can Do

1. Confirm Battery Health via HP Diagnostics (if not already done)

• Restart the laptop and press Esc, then F2 to open HP PC Hardware Diagnostics.
• Run the Battery Test again to confirm the result.

2. Check for BIOS Updates

• Visit the official HP support page for your model:
  HP Pavilion Gaming Laptop 15-ec1000 Drivers and BIOS
• Install the latest BIOS and chipset drivers. These updates can sometimes improve battery calibration and detection.

3. Replace the Battery

• Since the battery is no longer covered under warranty, you can purchase a genuine HP replacement through:
  • HP Parts Store
  • Or contact a local HP-authorized service provider for installation.

4. Recycle the Old Battery

• HP offers safe disposal through its Planet Partners program:
  HP Battery Recycling

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Take care, and have an amazing day!

Regards, 

Hawks_Eye