please my pen drv is not showing in the BIOS option

[ziggy121]

please my pen drv is not showing in the BIOS option

[zoey7886]

@ziggy121, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding HP Pen! 

We're thrilled to have the opportunity to assist you and provide a solution.  

It seems like you are experiencing difficulty with the pen driver not being recognized in the BIOS settings. Here is some general guidance on how to troubleshoot this issue for HP PCs:

Ensure Compatibility:

• Verify that your pen and device are compatible with each other. Refer to the user manual or the HP Support website for compatibility information.

Update Firmware and Drivers:

• Make sure your BIOS and drivers are up-to-date. You can download the latest versions from the HP Customer Support - Software and Driver Downloads website.

Check Connection and Battery:

• Ensure that your pen is properly connected and charged. Refer to specific instructions for charging and connecting accessories. For HP Spectre Foldable PC, the pen charges when placed on the magnetic pen attachment and charger area. Confirm charging status through the LED indicators.

Pen Related Settings in Windows:

• Check the pen settings on your Windows operating system. In Windows 10, search for and open Pen settings to configure settings like visual effects, cursor display, writing hand preference, etc.

Use Device Manager:

• Go to Device Manager to check if the pen is listed under 'Human Interface Devices' or similar categories. If not, try to manually install or update the driver.  

Hope this helps! 

Take care, and have an amazing day!  

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Regards,