pointer move to upper left off of screen

[JoeKjr]

Mouse move out of view to the upper left of the screen. The it becomes a fight even to shut down. Seems to clear after re-boot.

[TEJ1602]

@JoeKjr, Welcome to HP Support Community!

I would suggest you disable the touchpad feature and try using an external mouse to see if that works.

Also, perform a component test to isolate the issue. Here is how you do it-

1. In Windows, search for HP PC Hardware Diagnostics for Windows and select Run as administrator.

   If this app is not on your computer, download the latest version from the HP Hardware Diagnostics website.

   

2. On the main menu, click Component Tests.

3. Click the plus sign next to each component to expand the selection.

   Your Component Tests menu might be different, depending on the components installed on your computer.

   

Refer to the document HP PCs - Testing for Hardware Failures for help.

Keep me posted. 

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