-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- pressing s key and z, or q types the letter next to it as w...

Create an account on the HP Community to personalize your profile and ask a question
06-28-2017 06:54 PM
The physical keyboard has developed a fault whereby the q,a,z keys also type the keys next to them. The w,s,x keys type the previous letter. I have rebooted no change. Any help would be appreciated
06-28-2017 07:53 PM
Firstly please use a can of compressed air and blow under the area. Hope this helps.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
06-28-2017 08:20 PM
the problem is that I am in China at the moment and I am not sure where to get compressed air. I will try though. I would have thought anything sticking would not have affected keys this way.
I just did a combination of touchscreen keyboard strokes and physical keyboard strokes and it has gone back to normal!!! Could it have been the failed update? and now I have completed all updates, it is ok?
I did blow hard in the area of the keys. Maybe that did it!!
How strange