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‎12-19-2025 03:47 AM

HP Recommended

When I turn on the laptop, a message appears that says "Preparing recovery"

Then the computer shuts down, turns back on by itself, and I get this message again... then it starts looping again...
Tests:
1) I opened the laptop, removed the RAM and hard drive.
2) I ran a boot test with the F2 key.
3) I tried booting from a USB flash drive.
4) I removed the hard drive and replaced it with another.

The problem remains the same.

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