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‎06-24-2022 02:09 AM

HP Recommended
Product: HP ENVY 17.3 inch Laptop PC 17-ch0000 (23S97AV)
Operating System: Microsoft Windows 10 (64-bit)

Bonjour . Quelqu'un peut me dire pourquoi avec un pc HP récent (envy 17-ch0039nf) le logiciel de récupération Acronis true image ne fonctionne pas , j'au le message d"erreur  suivant " vidéo mode setup error : error 0x1480006 : invalid vidéo framebuffer parameters "Que faut-il faire pour qu'il fonctionne .D'avance un grand merci

Category:
3 REPLIES 3

‎06-24-2022 06:57 AM

HP Recommended

Hello @debunne1 

 

This forum speaks english only.

 

Acronis: Try to start Acronis in safe mode.

 

best regards

---

Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

Do this on the post I wrote that helped solve it.

Thank you very much

             ⌨️

 

 

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‎06-24-2022 10:24 AM

HP Recommended

@debunne1 

 

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question. 

Thank you for your understanding. 

I work on behalf of HP.
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‎06-25-2022 02:08 AM

HP Recommended

Je demarre avec une cle usb bootable je ne peu donc pas demarrer en mode sans echec

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