probook 4540s win8 64bit missing driver

[Asco1979]

Hello,

I got probook 4540s which has windows 8 Pro 64bit and I have the following issue - I see 4 components which are not recodnized and doesn't have the appropriate drivers. I downloaded all the available drivers on hp.com but the problem still stays.

The model is:C4Z10EA#AKS

Here ate they:

PCI\VEN_197B&DEV_2393&SUBSYS_17F6103C&REV_30
PCI\VEN_197B&DEV_2393&SUBSYS_17F6103C
PCI\VEN_197B&DEV_2393&CC_088000
PCI\VEN_197B&DEV_2393&CC_0880

PCI\VEN_197B&DEV_2392&SUBSYS_17F6103C&REV_30
PCI\VEN_197B&DEV_2392&SUBSYS_17F6103C
PCI\VEN_197B&DEV_2392&CC_088000
PCI\VEN_197B&DEV_2392&CC_0880

ACPI\VEN_HPQ&DEV_6001
ACPI\HPQ6001
*HPQ6001

ACPI\VEN_HPQ&DEV_6000
ACPI\HPQ6000
*HPQ6000

Please, advice if you can help me with issue.

Thank you in advance.

BR,

Asco

[Paul_Tikkanen · Accepted solution]

Hi, Asco:

Below are the links to the drivers you need...

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

Best Regards,

Paul

[Asco1979]

Thank you very much. All the issues solved.

Best regards,

Asco

[Paul_Tikkanen]

You're very welcome.

Glad to have been of assistance.

[subzz1]

in my laptop hp paviliong6 2303tx 32 bit windows8 is instaling but 64 bit windows 8 is not getting installed. in the error message it is showing that some files are missing so can you please help me to solve this problem because 32bit windws8 is not working properly in my laptop and i am not able to do my work properly my laptop is of 6

 bit

[Paul_Tikkanen]

Hi:

Sorry, but I would have no idea why you are having issues installing W8 64 bit since that is the supported operating system for your model.

However, see if the W8 32 bit drivers from this business notebook also work on yours.

For the graphics, you only use the AMD graphics driver, which installs both the AMD and Intel graphics drivers for the switchable graphics in your notebook.

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=5229457&...

The only W8 32 bit driver that won't work is the one for the card reader as the 4540s uses a different model card reader.

For that driver, you would use the W8 32 bit driver from the HP 650 business notebook.

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

[AbdelRahman92]

The same problem is appeared for men when iam installed windows 8.1 64X and the link which you put i can't find them and the links are not availabe for now
i wish you can put the solution for ACPI\VEN_HPQ&DEV_6000 problem 
thanks

[Paul_Tikkanen]

Hi:

For the ID of ACPI\VEN_HPQ&DEV_6000, you need this driver for W8.1 x64:

http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5229456&swItemId=ob_124200_1&swEnvOid=415...

[AbdelRahman92]

Thank you  Mr.paul ,the problem is solved .

Best regards,

Abdel Rahman

[Paul_Tikkanen]

You're very welcome, Abdel.

Best regards,

Paul