product information not valid

[ALBIII]

!!!!Sorry for my English,I am a stundent from Russia,learning languages 🙂

Product information not valid

The Following product information programmed intro the system board is mossing or invalid.

System board (00A) - Product Name
System board (00A) - Product Configuration
System board (00A) - Product Serial Number
System board (00A) - Product Number

Enter - continue Startup
at loading began to write "product information not valid hp"what to me to make?tried every way to restore the system and tried NbDmiFit-2.13,but SMC seems old for my laptop because I can not unlock the Manufacturing programming mode on this laptop.
Please tell me how to unlock it or find the SMC file to download mode,tried to run with the latest SMC from NbDmiFit-2.13,hold Win+Up+Down and tried Win+Up+Down
I can not unlock and enter the information of my computer...
Just did not work to make a Dos image,no instructions were able to help me and the image I did not write..
Perhaps this model in General, everything is easier and I am not the actual user ...
Hope for your help

[KrazyToad]

@ALBIII

Welcome to HP Community

The Product Information are tattooed on the System Board and you will not be able to unlock or modify the Manufacturer's programming code

At this point I suggest you contact HP Support for Service Options

Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true and select your Country to get the Contact details for HP Support

Thank you and have a great day 😊

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

[ALBIII]

I wrote "HP no longer serves this product. For possible solutions, see the support website."
And I'm not trying to change the data,read my error and data about it,I flew because of the curve of your BIOS firmware,all day laptop and now I can not even run windows 10!Why do you answer if you do not help,your answer is useless!!!!!This shows the attitude of your company to the buyers of products,why it is on the products of other companies I did not have it!The company is still on its customers and the community....

[KrazyToad]

@ALBIII

I understand your concerns and frustration

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details)

Thank you