Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎12-21-2019 04:28 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

ptun0901 unknown device

1 person had the same question
1 REPLY 1

‎12-21-2019 06:37 AM - edited ‎12-21-2019 06:40 AM

HP Recommended

Hello,

that driver is part of a virtual network card, used for creating a connection between two networks. It is normally installed by VPN products.  It is never created by the standard installation of Windows. This device might be a left-over from the installation of some VPN product that you have previously removed. So the driver has been removed from your Windows setup, probably when you removed the VPN product.

You can delete that entry. If you ever need to install a VPN network again, the driver will be installed by that VPN Setup.  

 

Uli

 

*** If my post helped, click the thumbs-up symbol to say thanks ***
*** Please mark Accept As Solution if my post solved your problem ***
I am a volunteer and I do not work for, nor represent, HP!
1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.