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HP Recommended
ProBook
Microsoft Windows 7 (64-bit)

This weekend my Laptop decided not to load windows 7 when I turned it on. It leaves the message on my screen "BootDevice Not Found"

Please install an operating system on your hard disk.

 Hard Disk - (3F0)

F2 System Diagnostics 

For more information, please visit: www.hp.com\go\techcenter\startup

 

 When I press enter the computer goes to a screen that is black, has a box in the middle with the heading 

   HP PC  hardware diagnostics UEFI

 Below that in the box it says " version 1.6.1.0 – BIOS"

" for more information, please visit: www.hp.com\go\TechCenter\PCDiags"

 Then it has listed "memory test, hard drive check, language, exit". I have run the memory test, plenty of memory left. I have run the hard drive check both ways, quick check and extensive check.   This test comes back saying smart check: past short DST: failed. Failure  ID: RLP 679–76PHM3 – QFPH6J Dash 60TK03.  Product ID: G4T52UT#ABA. Hard drive 1.

 This is all I can get the computer to do. I cannot get to windows seven. What do I need to do to get my computer to operate again.  

2 REPLIES 2
HP Recommended

Please tell me what I do? 

The same thing is happening with my laptop. 

HP Recommended

@Tom1975

 

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
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