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06-12-2017 10:00 AM
This weekend my Laptop decided not to load windows 7 when I turned it on. It leaves the message on my screen "BootDevice Not Found"
Please install an operating system on your hard disk.
Hard Disk - (3F0)
F2 System Diagnostics
For more information, please visit: www.hp.com\go\techcenter\startup
When I press enter the computer goes to a screen that is black, has a box in the middle with the heading
HP PC hardware diagnostics UEFI
Below that in the box it says " version 1.6.1.0 – BIOS"
" for more information, please visit: www.hp.com\go\TechCenter\PCDiags"
Then it has listed "memory test, hard drive check, language, exit". I have run the memory test, plenty of memory left. I have run the hard drive check both ways, quick check and extensive check. This test comes back saying smart check: past short DST: failed. Failure ID: RLP 679–76PHM3 – QFPH6J Dash 60TK03. Product ID: G4T52UT#ABA. Hard drive 1.
This is all I can get the computer to do. I cannot get to windows seven. What do I need to do to get my computer to operate again.
10-03-2019 10:03 AM
Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
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