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‎02-15-2020 03:55 PM

HP Recommended
Product: HP OMEN Laptop 15
Operating System: Microsoft Windows 10 (64-bit)

When I do the "Fresh Start" option in settings i go though the whole process and at the end it says "Something went wrong, no changes were made". What could possibly be doing this and how can I fix it?

1 REPLY 1

‎02-16-2020 11:20 AM

HP Recommended

Hi, you can refer to this article: Quickly remove there was a problem in resetting your computer. As mentioned in this article, if the regular methods cannot fix this issue, you can do a fresh install.

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