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HP Slate 7 HD 3404ex Tablet

I have HP Slate 7 Beats Special Edition Tablet.
(HP Slate 7 HD 3404ex Tablet)

I had my tablet reset, by "Factory data reset" in settings menu.
After that ,I have problem with hp "OOBE" app keeps crashing, and I couldn't get through it to use anything in the tablet.

I tried also hard reset (Wipe data / Factory reset), but nothing changed, the problem with "OOBE" still exist.

I tried to download the official firmware from your website, but I couldn't locate the link.

Could you please help me find the official firmware for the tablet?

And, if I flash it to the tablet, will it solve "OOBE" problem?

Thank you.

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